Shipping Policy

Last updated: 21 September 2026

We take great care in packing and dispatching every saree so it reaches you in perfect condition. This policy explains how and when your order will be delivered.

1. Where We Deliver

We currently deliver across India through trusted courier partners. For international orders, please contact us before placing your order and our team will confirm availability and charges.

2. Order Processing & Delivery Time

Your delivery time depends on the service you choose for your saree:

•     Saree with blouse, without Fall & Pico and without finishing: We dispatch your order right after it is confirmed, so it is delivered to you in 4–5 days.

•     Saree with Fall & Pico and finishing: Fall & Pico takes 4 days. We dispatch your order after that, so it is delivered to you in 8–9 days.

•     Saree with Fall & Pico, finishing and blouse stitching: Please book an appointment and tell us what kind of blouse you want stitched. Our team will confirm the timeline with you. See our Alteration & Fall Pico Policy for details.

3. About Delivery Timelines

The timelines above are counted from order confirmation and are estimates. Remote locations, festive and wedding seasons, or courier delays may add some extra time. We will always keep you informed.

4. Shipping Charges

Shipping is free on all orders within India. There are no extra shipping charges at checkout. For international orders, please contact us before ordering and we will confirm availability and shipping charges.

5. Order Tracking

When your order is dispatched, you will receive the tracking details by email, SMS or WhatsApp. You can use them to follow your parcel on the courier partner's website.

6. Delivery Attempts & Incorrect Addresses

•     Please make sure your address, pin code and phone number are correct. We are not responsible for delays caused by incorrect or incomplete details.

•     If delivery fails after repeated attempts, the parcel may be returned to us. Re-shipping charges may then apply.

7. Premium & High-Value Orders

For premium sarees, we may verify the order with you by phone before dispatch, and deliver against a signature or ID check for your safety.

8. Damaged or Tampered Parcels

Please record a continuous unboxing video when you open your parcel. If the package looks tampered with or the saree is damaged, do not discard the packaging and inform us within 48 hours of delivery with the video and photos.

9. Delays Beyond Our Control

Weather, strikes, natural events, or courier issues can delay delivery. Zartari Silks is not liable for such delays, but we will always help you track and resolve them.